Unreleased Funds
| Unreported Funds | This refers to all funds not yet released into a statement for the Channel selected – as this is a live metric it is updated every 20 minutes. How to calculate your Unreported Funds, Credits – Debits = Unreported Funds. Credits: Successful or locked: Purchase, capture, retained purchase, chargeback override, chargeback reversal transactions Allocation credit Debits: Successful or locked: refund, manual refund, chargeback Processing fee Processing percentage Reserve debit Allocation debit Chargeback fees |
| Pending Statements | This is the value of all the pending statements for the Channel selected. |
| Ledger | You can view the live ledger balance of the Channel selected. |
| Reserve | This refers to the value currently held in your Rolling Reserve (if you have one this will be shown on your contract.) |
Payout
| Last Amount Released | This refers to the last pay-out that was sent to your bank. |
| Last Date Released | This refers to the date that the last pay-out was sent to your bank. |
| Next Pay-out Date | This is the date that the next pay-out will be processed – these funds will be received by your bank within 5 working days of this date. |
Resources
| Knowledge Hub | This is a link to a help page for our dashboard, FAQ’s and Chargeback Management. |
| Payment Modal Integration Documentation | This is a link to a document to help you integrate our payment modal on your website. |