How to locate a specific Transaction

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Make sure you have selected the correct Processing Channel and then use the drop-down menu toto search for a Transaction. Type and search using the transaction data you have e.g. Trust ID, Lead Traveller Email.

Onboarding

Compliance

Package Travel Protection - Subscription

Integration

Navigating the Infinity Platform

Accepting Payment

Declaring Transactions for Protection

Chargeback Management

Getting Paid

Glossary

Frequently Asked Questions

Transactions

Refunds

Fraud Tools including 3D Secure

How to locate a specific Transaction

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