Once logged into your Infinity Dashboard, select ‘Channels’ from the Main Menu on the left. You can check the ‘Mode’ and ‘Status’ of a Channel by looking at the ‘Mode’ column to the far right of the screen.
Please note, merchants will not be able to process a Transaction until they have an active Processing Channel.
| Status | Definition |
| Test | Used to process Test booking and transactions. Can only ever be test and not changed. No processing of live transactions is permitted. Each merchant is provided one test Channel for test transactions to be carried out. |
| Draft | This is a Processing Channel waiting to be made Live, no transactions can happen on this channel type. |
| Restricted | Processing is allowed but only to a certain volume. |
| Live | Channel is Live and can process bookings and transactions. |
| Closed | Channel has been closed and can no longer process. |
| Affiliate | Channel cannot be processed on – this type of channel is used to allocate funds from a processing channel so the affiliate can receive a payout. |
| Protection Only | Transactions are declared so that they are insured |
| Status | The Status is for Trust My Travel internal use only. |