Fee | Description |
Implementation Fee | A one-time fee to connect to the Trust My Travel Platform |
Card Processing Charge | % Charge for processing a payment from your traveller. |
Card Protection Charge % | % Charge for protecting a payment from your traveller. |
Per Transaction Fee | Levied against all card transactions that run through our gateway including refunds and failed transactions. |
Bank Transfer Charge | % Charged per customer payment via bank transfer directly to a local bank account with Trust My Travel. |
Protection Scheme | Protected Processing (funds released based on transaction date) or Trust (funds released based on end travel date). |
Release Schedules | Weekly or Monthly. |
Payout Fee | Charged per payout to your business bank account for settlement of all processing done through Trust My Travel. |
Rolling Reserve | A percentage deduction per transaction held by the bank as protection against fraud, chargebacks and refunds. Amount reserved in Month 1 released in Month 7 on a rolling basis. |
Affiliate & Supplier Allocations | Can process and automatically split commission at point of sale or after sale for external affiliate & agent sales. This feature is available when integrating via our API or can be done manually on a transaction basis. |
Fraud Protection Tool (Monthly) | Screening of payments against known hit lists, high-risk locations and known fraud databases. |
Use of the Infinity Platform | Use of the inbuilt Dashboard and API technology. |
API Integration | Full API Integration with integration assistance. This may already be completed if you are using a Trust My Travel partnered booking system. |
Chargeback Fee | Per open Chargeback dispute (when a cardholder queries a transaction with their card issuer). |
Alternative Payment Methods (APM) | One transparent blended pricing structure as a % for payments processed using one of our support APM’s. |
Multi-Currency Pricing Commission (MCP) | % Commission offered when your customers pay in a foreign currency to your channel’s base currency. |
Trust My Travel fees and terminology
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