What is included
Essential
- 250 transactions per Site per month – all transaction types including purchase, refund or failed
- 20 IACH payouts per Site per month
( AUD, CAD, DKK, EUR, GBP, HKD, MXN, NOK, NZD, SGD, USD)
- Unlimited Processing and Supplier channels
- PTR compliant Trust account
- Ability to drawdown funds before travel with our FFI policy
- Twice Weekly statements
- Twice Weekly, Weekly or Monthly payouts
- Chargeback Assistance
Enhanced
- 1000 transactions per Site per month – all transaction types including purchase, refund or failed
- 30 IACH payouts per Site per month
( AUD, CAD, DKK, EUR, GBP, HKD, MXN, NOK, NZD, SGD, USD)
- Unlimited Processing and Supplier channels
- PTR compliant Trust account
- Ability to drawdown funds before travel with our FFI policy
- Twice Weekly statements
- Twice Weekly, Weekly or Monthly payouts
- Chargeback Assistance
What is extra
Essential
If you exceed the inclusive 250 transactions in a month you will be billed for the Enhanced subscription the following month
If you exceed 20 IACH payouts in a month you will be billed for the Enhanced subscription the following month
WIRE payouts will be charged at £10 per payout and will show on your dashboard ledger. These fees will automatically be debited from your account.
Processing & Insurance Premium %:
- Bank transfer 1.5%
- UK 2.5% UK/EU Domestic
- EU 3.5% Intra
- ROW 4.5%
- AMEX Price on Application
Enhanced
If you exceed the 1,000 inclusive transactions or 30 IACH payouts in a month you will be reviewed for a bespoke price after a 12-month period.
WIRE payouts will be charged at £10 per payout and will show on your dashboard ledger. These fees will automatically be debited from your account.
Processing & Insurance Premium %:
- Bank transfer 1.5%
- UK 2.5% UK/EU Domestic
- EU 3.5% Intra
- ROW 4.5%
- AMEX Price on Application
How you will be billed for subs
During set-up, our Accounts Department will send you an invoice link to pay your first month’s subscription and set up monthly recurring charges for your plan thereafter.
Subscription billing is non-refundable so please get in touch if you are unsure which plan will be right for your business.
Minimum subscription term is 6 months, with a 3-month termination notice period. Cancellation must be submitted in writing by using our website form.
Essential
£99 per month + VAT / €115 per month
Enhanced
£199 per month + VAT / €229 per month
How you will Receive Your Invoice
Your invoice link is sent via email from our system and should look like the below:
Click on the View Invoice Button in blue. This will bring your invoice into view and will have a pay now button.
Click the Pay now button and this will bring up a screen where you can enter you card details.
Ensure that you tick the autopay button – this will ensure further subs are taken each month
You will then be given the follow success messages:
If you accidently pay without setting up the auto pay option, you can go back in and re-try – this will not take another payment.
Go back in and download your invoice in the top right corner you will see a set up autopay option.
The following box will appear:
If you then update your details this will enrol you in Autopay and you will receive the following message:
If at any point you wish to cancel the auto-pay you can follow the above procedure but instead select Cancel Auto Pay
Select Cancel and you should then receive a success message:
You must let us know you wish to cancel by either emailing or contacting via phone.
Questions or comments about this bill?
Using the below button will send a message directly to the Trust My Travel Accounts Team
You can save your bill in PDF or CSV or if you have Xero you can directly upload it into there.
How you will be billed for extras
WIRE payouts will be charged at £10 each at time of payout and will show on your dashboard ledger. These will be debited from your funds before payout and shown on your statement.
What will be in your statement
Credits:
- Transactions
Deductions:
- Refunds
- Chargebacks
- Allocations to other channels on your site
- Processing & Insurance Premium %: